Intellectual Knowledge is a Small Part of Learning

Roundup for Weeks Ending Nov 6, 13, 20

The word “knowledge” comes from the root word Gnosis which implies a penetrating insight into the Truth, in the true nature of things. This penetrating insight almost always education_human_potentialitiesmeans cutting through the junk we have collected in our minds and conditioning we have been subjected to over the years. Intellectual knowledge is not bad, it’s just a part of the ways towards reaching the true knowledge. The easiest and most practical way to use this piece of – forgive me – knowledge is to seek always to make it practical and useable in our daily lives. With that, in our roundup this issue, I implore you to look for one true insight and see how you can apply it to improving an important aspect of your business.

Management and Leadership

Also helpful if you manage a work team in a large corporation. (8 Tips to Improve Internal Communication Skills at Your Small Business)

Are you a compassionate person who easily empathizes with others? How can these traits of empathy and compassion be used as your greatest strengths and not your biggest weaknesses as you work with others in a corporate setting? (Why psychopaths are so good at getting ahead)

If you could change them, what would you keep in and leave out of performance reviews? (Let’s Not Kill Performance Evaluations Yet)

Be honest with yourself: Would your team perform better or worse if they didn’t have a defined workplace? (Could this be the end of the office as we know it?)

If you could sell your business, would you do it? And for how much? (When Is the Right Time to Sell Your Business?)

True or False: If you have less gender gap in your company, your employees become more engaged. (The Rewards of an Engaged Female Workforce)

How often do your employees work at or near their peak potential? (5 habits of high performance teams)

Do you enjoy being inundated with management wisdom? No, it’s not a trick question! Be honest: Would you rather read about management wisdom or practice it live with your team? (A year’s worth of management wisdom in one place)

ReOrg: Do you wing it or think it through? (Here’s how to make reorgs less miserable)

overwhelmed_management_wisdom

What’s the turnover rate for your hourly employees? Is it the same as your non-hourly employees? (7 Ways To Significantly Reduce Hourly Employee Turnover)

What are some characteristics of a “perfect team,” if such a thing existed, for you? (How to Build the Perfect Team)

How well do your employees engage with your business goals? (How to get employees invested in your business goals)

Recruiting

Where would you invest to attract candidates? (Job Boards VS LinkedIn)

Agree or disagree?: Acquiring companies is an effective way to get good employees on-board. (Lessons you can learn from recent M&A deals)

Are you asking your recruiter to find you a Harvard-educated beauty-pageant-winning neuroscientist for $30K? This article was not meant for a hiring manager but you might find some insights on how to dial your expectations properly in a job candidate. (What to Do When a Hiring Manager Expects a Miracle)

Branding, Marketing, and Sales

How important is a logo to your business, or even to your team? (10 Principles of the Business Logo Design Masters)

How to hit Maslow’s hierarchy of needs with your products and services. (The Elements of Value)

Looking for ways to boost revenues? How about maximizing the moment when someone has already trusted you with their money? (Would you like fries with that? Cross-selling to your clients)

How full – or empty – is your sales pipeline? (The Complete Guide to Cold Email Prospecting)

Would rather read promotional materials or read a story? (Storytelling for a Better User Experience)

Do you see value in getting new types of customers that you normally don’t get? (Why Aren’t You Co-Marketing?)

What’s your content strategy for moving prospects down the sales cycles? (Create content to move leads down the sales cycle)

What psychological triggers do you use to compel people to engage with, commit to and buy from you when you market to them? (A practical guide to using psychology in your marketing)

Personal Productivity

The “To Do” list has grown up. (Top 5 Productivity Tools to Help You Get Things Done Faster)compassionate_empathy_strength

Does being more relaxed increase our productivity? (I just spent a day in a mindfulness program developed at Google and left with 5 key lessons)

A bigger question: Would being more “productive” actually bring you more results? (Productivity hacks: gold dust or garbage)

What are some of your favorite communication and productivity tools? Here’s 4 for you to consider… (Top communication & productivity tools)

Operations and Customer Service

Would your customer engagement increase if you customized your loyalty programs? (Analytics Is Transforming Customer Loyalty Programs)

Which 1 or 2 of these “languages” do you use to make your customers feel loved? Which 1 or 2 would you add? (Do You Know Your Customer’s Love Language)

Trending…

How the “elites” respond to a president they don’t like: with pen, paper, and ideas, not guns.(This is the most unexpected winner from Donald Trump’s election victory so far)

What happens when migration and trade patterns change? (Trump, Globalization, and Trade’s Uncertain Future)

Can you keep an open mind without losing your cool? (Is office the right place to discuss politics?)

Is Apple next Microsoft or is it Disney? I think it depends on whether Tim Cook can create a culture of innovation alongside the culture of operational effectiveness. (Tim Cook is on track to be the next Steve Ballmer)

‘Till next time,

Bhavesh.


Is your business built around your people’s strengths? You can find out here by taking Business Health Check AQ. It’s free and comes with a strategy guide to help you leverage your people’s strengths and compensate for their weaknesses.

Copyright 2016 Bhavesh Naik and Awayre, LLC. All rights reserved. Articles referred from this site are the properties of their original authors.

Simplicity Brings You Focus

Roundup for Weeks Ending Oct 16, 23, 30

One way to protect against being overwhelmed with information is to just focus on one of the main business areas for improvement in a given week or month or even quarter. I like to divide a business organization into 4 main parts: 1) sales, marketing & branding, 2) operations, product development & customer service, 3) finance, legal, HR & IT, and 4) management & leadership. You can even go deeper in one those areas and focus on those. simple_but_not_simpler_einstein_ii

For instance, you can focus just on sales one week, marketing the next and then branding the following week. Ask yourself: which one area do I want to focus on in my company, my work-team and my circle of influence this week for improvement?

TIP: You don’t always have to focus on your weakest area. You can also focus on one of the strongest areas. One of the best strategies for businesses is to operate around its strengths. You can always make your strongest facet even stronger and maintain that edge in the marketplace.

Here we go…

Leadership and Management

Managers: When you meet your employees, how do you structure your conversation? #awayre (How Clear Communication Contributes To Successful ProjectManagement)

How often do you ask your employees for feedback? What would happen if you did it more often? (Everything you need to know about employee pulse surveys)

Why repatriated expats often make great employees. #awayre (Are Expats and ‘Repats’ the next unicorn candidates?)

Being an a-hole is NOT a good leadership strategy! #awayre (Jerks Be Warned: You’re Never Too Busy to Be Nice)

You have a business plan even when you think you don’t have it. The question is: Have you written it down? #awayre (What a Business Plan can do for You)

Sales, Marketing, and Branding

What’s the probability of closing a sale at each how_do_you_structure_conversationstage in your sales pipeline? (Sales Pipeline Stages and Probability Percentages)

Is your customers’ perception of your company consistent across social media channels? (The Importance of Brand Consistency on SocialMedia)

Are your customers receiving conflicting messages about your company from different channels? (How to Deliver A Seamless Customer Experience Across Digital Channels)

Test: Do you think it’s important to *engage* your prospective customers? (How To Create Brand Loyalty With Your Small Business Customers)

Comprehensive yet un-fluffy (it’s a word now!) (The Ultimate Guide to Building Your PersonalBrand: The step-by-step playbook)

Does your branding drive your operations and your culture or is it only a marketing-brochure deep? #awayre (The best branding comes when you align what you SAY with what you DO)

Innovation, Operations, and Customer Service

Would your customers engage with your company more if they thought it was fun? (Optimizing Customer Retention Through Gamification)

Legal, Finance, Insurance, Taxes, HR, IT

We are nearing the end of 2016. Is it time to start getting your financial house in order? (Financial yearend: the ultimate survival guide)

Strategy

It’s not just a theory, by the way. It’s common sense and oh so true. “…while people buy quarter-inch drills, what they actually want are quarter-inch holes.” Also, this is not just you_have_a_business_plantrue in strategy but also in sales and marketing.  (The question about ‘grand strategy’ that made Tim Cook unhappy on Apple’s earnings call was based on a Harvard professor’s theory that is uncomfortable reading for Apple)

Ever wonder how Pokemon Go makes money? #awayre (Revealed: Secret Strategies of World’s Most Lucrative Apps)

But… you can always have ONE flagship product and then create variants of it. (How Malcolm Gladwell and spaghetti sauce helped me build a company)

Productivity and Mindfulness

How do you *feel* when you procrastinate? (How to Stop Procrastination and Accomplish Your Daily Goals)

I say they are more relevant now than ever. #awayre (Are the 7 Habits of Highly Effective People Still Relevant?)

TIP: Just because you detest office politics doesn’t mean others won’t be political with you. #awayre (Winning in Office Politics: Lessons from Game of Thrones)

Ask yourself: How can I be relaxed while in control? (How to control your business vs. having it control you)

ONE WAY to get different results is to change your habits. (Transform Your Habits)

‘Till next time,

Bhavesh.


Is your business built around your people’s strengths? You can find out here by taking Business Health Check AQ. It’s free and comes with a strategy guide to help you leverage your people’s strengths and compensate for their weaknesses.

Copyright 2016 Bhavesh Naik and Awayre, LLC. All rights reserved. Articles referred from this site are the properties of their original authors.

A Bias for Action Can Increase Your Ability to Learn

Roundup for Weeks Ending 9.18.16 and 9.25.16

“A little knowledge that acts is worth infinitely more than much knowledge that is idle.” ~ Khalil Gibran

Today, as we drown in the ocean of information, bringing a practical focus to everything that we read and learn is increasingly more important.

little_knowledge_that_actsTo be truly effective in business, learning must go from an idea to an experiential realization. If that does not happen, we can’t make the new ideas practical and applicable to our business and out work. In other words, they don’t bring us meaningful results.

As you read one or more of these articles, ask yourself: What one thing can I pick up from these ideas and apply it to my business, work or life immediately? You may or may not find that one thing, but you will certainly increase your bias for action, which will ultimately get you more – and better – results.

Management and Leadership

Really? Competent managers – from the CEO all the way down to first-line branch managers – would know on a weekly basis if the new accounts were legit. (Wells Fargo CFO blames unauthorized accounts on under-performers)

LIFT, HR, IT and Facilities Maintenance

Stephan Covey called it the P/PC balance: Production vs Production Capacity aka how to not kill the goose that lays the eggs. (Slashing Facilities Maintenance Costs by 50%)

Is there a chance that at least one of your employees has the potential to be dishonest? (See How Employee Dishonesty Insurance Saved A Company $500,000)

Does your mobile device policy restrain or free up your employees? (Is your hardware fit for a mobile workforce?)

Branding, Marketing, and Sales

Nothing wrong with being a little obsessed with your brand! (How to become a brand-watching sleuth)

Is your business or your team due for a re-brand? (Circling Ourselves: The Story Behind Asana’s Rebrand)

Whatever will we do with the massive amounts of data generated by our machines and devices? (Unleashing the power of data analytics to drive improved business performance)

Do you manage a sales team? Disclaimer: I have not used the profiled tool. What’s important to me is the fact that we now have a lot of information on prospects. If I had access to such tools 15 years ago when I was prospecting like crazy for a startup of my own, I would have thought I had died and gone to heaven. The flip side: Salespeople out there have a lot of information about us! (How to Discover Everything About Your Prospect From a Single Email Address)

Should the influencers you recruit to speak on your behalf be as passionate about your values as you are? (The power of influencers)

Productivity, Performance, and Mindfulness

Always open to ideas on improving the notorious to-do list! (The perfect to do list – and how to make one)

40 Productivity Tools for Your (Startup AND Established) Team: Sales, Marketing, Customer Support, Project Management and more.

OK, I tried the 2-minute version and it was quite good! Why not give it a shot? (Stressed? Start a #meditation and #mindfulness habit with QuietKit (for free))

Opinion and Commentary

My prediction: Increased automation of work will create more demand for our human dimensions – creativity, emotion, awareness, wisdom & intelligence – not less. (Rise of the AI bots: the fundamentals of white collar workplace automation)

‘Till next time,

Bhavesh.


Is your business built around your people’s strengths? You can find out here by taking Business Health Check AQ. It’s free and comes with a strategy guide to help you leverage your people’s strengths and compensate for their weaknesses.

Copyright 2016 Bhavesh Naik and Awayre, LLC. All rights reserved. Articles referred from this site are the properties of their original authors.

How Not to Die Before Death

Roundup: Weeks Ending August 21 and August 28, 2016

I heard this somewhere a long time ago. It has remained stuck in my head the last few years. I don’t remember who said it. All I remember is that it was on one of those motivational tape programs. So my apologies tcenter_of_your_being_confucius_IIo the original author for not being able to give him the due credit.

What I had heard was this idea of “going to the grave before going to the grave.” It’s also called dying before the actual death. Death before dying is when we stop growing. And we stop growing when we take everything that everyone tells us at its face value.

This is not to disrespect the advice we receive. There is certainly value in the wisdom of others. What I am asking is to trust your innate wisdom. The main purpose – perhaps the only purpose – of listening to others is that they trigger in us that which already knows the answers to our problems and challenges.

Remember to let the ideas presented here trigger something in you, from your own innate wisdom, that you can use in solving one of your business or professional challenges.

Sales, Marketing and Branding

“Unlike text, video is able to display sentiment quickly. And it triggers people’s emotions with less ambiguity.” Compelling reasons to use video to drive sales. (How to Drive More Sales with Online Video)

#9: Assume that people always make rational decisions. (They don’t!) (8 Ways 99% of Sales Reps Screw Up Every Single Day)

(One More) TIP: Tell a story. Better yet, tell a series of stories. Always be collecting stories that get your points across. (Power corrupts but PowerPoint corrupts absolutely)

How would you change your sales team’s behaviors based on these stats? (15 Stats You Should Know to Improve Your Sales Team)

Leadership, Strategy & Organizational Culture

Sure, but first ask yourself: Do I know how to manage flexible work (and flexible workers)? (The Business Case for Flexible Working)

HR is – and should be – changing. Yay! (Trends in HR – How to Adapt & Change)

A broader issue, if you supply products, parts, components or raw materials from others, is whether they share the values you hold dear, including, of course, not condoning slavery and forced labor. (Modern Slavery – is your supply chain at risk?)

Myth #8: Apple is going the way of Microsoft. If you are old enough to remember the era of Apple vs Microsoft or Bill Gates vs. Steve Jobs, you may recall that at one point Steve Jobs conceded defeat, saying something like “Apple vs. Microsoft debate is over. Microsoft won.” That was around the time when Apple had lost the PC wars to Microsoft and Steve Jobs still had to make his comeback and relaunch the Apple we know today. In the end, Apple won, at least in terms of market capitalization. My point? History does not always repeat itself. Looking for patterns in the past events may keep us stuck in the old mindset and prevent fresh and original thinking. (Apple Is Doomed And 7 Other Myths About The Company)

Customer Service

Analytics are important but not more important than the human touch. Make sure you engage with your customers on a human level and get to know their needs before – or at least alongside – your use of analytics.(Stop Neglecting Analytics in Your Customer Engagement Strategy)

User (and client) onboarding is not a one-time event. Does your new user (and client) onboarding process go beyond the first touch? (Is Your User Onboarding Flow Too Shortsighted?) (Your User Onboarding Flow Is Too Shortsighted)

Learning and Personal Growth

Ouch!: “People with Impostor Syndrome often feel that their achievements aren’t based on merit, but sheer luck.” (Unmasking Impostor Syndrome: 7 Ways to Boost Your Confidence at Work)

Teaching soft skills – communicating and working with other humans – is even more important with generation-Y. TIP: Training does not have to be limited to a classroom. Use every on-the-job interaction you have with them as an opportunity to teach how to communicate. (Generation Y grows up: how to give today’s graduates the communication skills they need)

‘Till next time,
Bhavesh.


Is your business built around your people’s strengths? You can find out here by taking Business Health Check AQ. It’s free and comes with a strategy guide to help you leverage your people’s strengths and compensate for their weaknesses.

Copyright 2016 Bhavesh Naik and Awayre, LLC. All rights reserved. Articles referred from this site are the properties of their original authors.

True Learning Happens in the Uncomfortable Unknown

Week Ending 7.10.2016

Years ago, when I was still learning how to train grown-up business people in people skills, an accomplished trainer gave me an advice. “Never make people think,” he said, “or they will hate you.” I promptly proceeded to do what I do best when people give me an advice I don’t like. I ignored him. In fact, I proceeded to design my training sessions and workshop to do exactly what he had advised me not to do – to think, and think hard. And think unconventional, If_the_Path_before_You_is_Clear_Joseph_Campbelluncomfortable thoughts. Let me tell you, I didn’t make a lot of friends and I may have lost a client or two because of my insistence on
creating scenarios in training sessions that made them feel uncomfortable. Over time, I brought into my workshops another piece of advice that this mentor of mine had given me, which was to find ways to make those sessions so engrossing that they became a form of experiential entertainment, even as they thought out of the box and did uncomfortable things.

Today, I remain a firm believer in the idea that true learning happens on the outside of our comfort zones, not inside. The thoughts that we have thought before don’t really teach us anything new at our core. The new ideas that people spoon-feed us don’t make for a transformative learning experience. They may give us some new information to add to the database of other information we have collected. But true, inside-out change does not happen when we are comfortable in our thoughts and feelings;  it happens when we are slightly uncomfortable.

In this issue of the weekly rounds up, as you digest some of the content that you may find relevant, I implore you to especially look for ideas that make you uncomfortable. Just a little bit, not a lot.

Leadership and Management

More and more of our work is what Peter Drucker called “knowledge work” with a consultative element to it. So this article may be more relevant to your work than you think… (Productivity tips for you and your consulting workforce)

True, one-on-one meetings are a cornerstone of good management. But what do you talk about when you meet with your employees one-on-one? Is your conversation about meandering trivialities and fighting fires or a part of a long-term, structural dialogue that truly engages both parties – you and her – in a meaningful way? (Cancelling One-on-One Meetings Destroys Your Productivity)

Technology has made remote working easier than ever. But we often underestimate its human aspects. (How to get “remote” right)

Sales, Marketing and Branding

Using color is important in branding. But why, oh why, is Business so blue? (Internet, Why So Blue?)

This also applies if you are an established company with little or spotty social presence. (How to Find Your Startup’s First Customers on Social Media)

Interesting angle to social media marketing. I don’t see myself doing this but you may be different – so here it goes. (Co-opertition: How To Make The Competition Your Most Leveragable Asset)

Been there, done that. I would add one more. #16: Be human, don’t get overly “professional” and scripted. Always be learning, from your mistakes, your successes, and your failures. And, most importantly, have fun! (Outbound Sales: 15 Things We Learned Quickly)

Best lessons are those that you teach yourself.As you watch these videos, just keep in mind to take none of it literally! (12 TED Talks Every Salesperson Should Watch)

If you want your salespeople to only bring you good deals and good customers, in addition to the ideas presented in this article, also develop a profile of an ideal customer and provide additional rewards to salespeople for bringing them in. (Are your salespeople closing bad deals? Here’s how to fix it!)

Legal, Insurance, Finance & Taxes (LIFT) + HR & IT

Governance, risk, and compliance: Stay out of trouble, if not jail! (25 GRC thought leaders to follow on Twitter)

How do you make sure that your IT management is not just managing IT but is a partner who helps you manage your business and your team? (What does a modern IT manager look like?)

Personal Productivity

Even a non-Excel-geek like me can pick up a tip or two. (Pimp my Excel: 10 geeky power user tools and tips)

Strategy

A better question: How to run (or build) a company that frequently reevaluates its rules. (How to run a company with (almost) no rules)

Make sure you have a pretty good answer to one question before getting too deep into using any of these tools: Who are my top-3 competitors and why? (39 Competitor Analysis Tools to Crush Your Marketing Campaigns)

Thanks for reading. Wishing you a very Happy Success,

Bhavesh.


Is your business built around your people’s strengths? You can find out here by taking Business Health Check AQ. It’s free and comes with a strategy guide to help you leverage your people’s strengths and compensate for their weaknesses.

Copyright 2016 Bhavesh Naik and Awayre, LLC. All rights reserved. Articles referred from this site are the properties of their original authors.

Questions are a Learning Tool

Week Ending 7.3.2016

Questions have power. One way to learn is to formulate questions from the materials that we get exposed to. That way, we don’t get trapped in the author’s way of thinking about an issue but rather develop our own insights into our challenges and issues. This may happen, mind you, even if we just formulate the questions. They don’t necessarily have to be answered, not right away anyway. (On that note, check this out.) It’s also a great way of making everything we read and learn relevant to our world and our lives.

I have shared some the-best-answer-is-an-unanswered-questionquestions you can ask yourself as you consider the ideas in the articles shared below. They are highlighted in orange.

Branding, Messaging, Sales, and Marketing

I think every business has at least one idea that they can build into a rapidly growing business. If that’s something you want – and it’s ok to NOT want it – here’s a blueprint. What one product or service idea in your business can you build into a rapidly growing business? (Build a Foundation for an Exponential Business Model)

Interesting angle to social media marketing. I don’t see myself doing this but you may be different – so here it goes. How can you make your competition one of your most leveraged assets? (Co-opertition: How To Make The Competition Your Most Leveragable Asset)

Recruiting and Onboarding

I would add that employee onboarding is an ongoing process, not just an event that happens on her first day at work. And it’s never too late to onboard your existing employees the right way. What process have you been following in onboarding your employees so that they function well in their work? (The Step-by-Step Guide to Onboarding New Hires)

Leadership and Management

I don’t think transparency – the tendency of the employers to share *everything* about their business with their employees – is the only way, or even a preferred way, to create trust and engagement in employees. In fact, sharing everything may be a lazy way to engender trust. A better way is to open up channels of communication, both between employees and the manager and from employee to employee. But such an effort also must be paired with creating a culture of positive reinforcement and positive values so that what does get communicated helps the organization as well as the people involved. If not, the workplace will degenerate into back-biting, back-stabbing and even sabotage. We are funny animals, us humans! What do you do as a leader and a manager to instill trust and a sense of security and belonging in your employees?  (The Ugly Side of Transparency in HR (And Everything Else))

Idea: Separate relative urgency from absolute urgency. Especially useful if you manage projects and people. How do you make sure that not all of the tasks in the project you manage are driven by urgency? (The Boy Who Cried Late! – Why Most Deadlines are Meaningless)

Running Effective Meetings

I would add one more. #10: Engage viscerally by asking meaningful questions. How do you define an effective meeting? (9 Ways to Make Sure You Run Effective Meetings)

“If you want more productive meetings, … keep them small and short, and schedule them for a time… after employees have had a chance to be productive and produce.” Sure. But also make sure you find ways to keep them engaged with their whole selves through the whole meeting. Ask me how the next time we meet. How will you know when a meeting has been productive – nor not?  (The Science of Productive Team Meetings: Quality Over Quantity)

Personal Performance and Productivity

The question is: Have we developed the habit to honoring all our commitments? Can this hack work if we have not developed such a habit? (This Productivity Hack Completely Changed My Life, and It Can Improve Yours)

I would add mind-mapping tools, which allow you to visually connect random ideas and then put them in a linear outline. My favorites are Mindjet Mindmanager and Scapple. Do you see the benefit of outlining your ideas before making a presentation, for example, or do you prefer to fly by the seat of your pants? (Make a Plan: How to Outline Your Ideas with 20 Powerful Tools)

Even a non-Excel-geek like me can pick up a tip or two. What’s your favorite tool or method for crunching numbers and making them meaningful?  (Pimp my Excel: 10 geeky poweruser spreadsheet tools and tips)

Future Trends 

Human intelligence has become more sought-after over the years and will continue to become more so in the future. How can you use this piece of information or at least this concept in making better hiring and firing decisions in your team or your business?  (How Machines Destroy and Create Jobs)

Thanks for reading. I will be back next week with more! Until then…

Wishing you a very Happy Success,
Bhavesh.


 

Is your business built around your people’s strengths? You can find out here by taking Business Health Check AQ. It’s free and comes with a strategy guide to help you leverage your people’s strengths and compensate for their weaknesses.

Copyright 2016 Bhavesh Naik and Awayre, LLC. All rights reserved. Articles referred from this site are the properties of their original authors.

True Learning is Not afraid of Truth

Weekly Roundup Ending 6.26.2016

One of the objectives I have in putting out this content on a daily basis is not necessarily to immediately solve a problem in your work or business with a trick or a strategy. That may or may not happen. My real intent is to get you to question the assumptions we make about things, about certain aspects of our business, our teams, our work and our people.

You may or mDecartes Quote Seeker of Truthay not be helped by the strategy or the trick that’s shared by a particular article. But you can certainly take a fresh look at an aspect of your work, your business or your people and perhaps develop some fresh insights that may make your work more effective. That may mean that sometimes we question some of the commonly accepted wisdom and assumptions behind how a business is run and how work gets done.

Recruiting is by far is the most important task that a manager can engage in, so we start with some thoughts on recruiting…

Recruiting

I disagree with the core premise of this article which is that “The future of HR is analytical and, well, more intelligent.” Recruiting is a very human affair and making it strictly data and intelligence driven sucks the soul out of a business. I think the future of HR is recognizing and honoring of our inherent humanness, which goes way beyond intelligence. (How Analytics are Transforming the Hiring Process)

How do you make sure that your employees are emotionally engaged, right from the get-go when you interview them? Tap into what their “pain” is, which covers all three layers of their brains mentioned in this article! And remember to make sure that you lay out what your expectations are if and when they come to work for you. Don’t ever beg or flatter; make it a business partnership. (Neuro-Recruiting: 5 Ways To Tap Directly Into The Candidate Brain And Influence Decisions  Recruiting)

Sales and Marketing

A story is an indispensable marketing tool. But a story does not always need to be told in words. Sometimes, a picture can tell stories that words can’t. Ask yourself: How can I use data visualization or infographics, even if it’s not a map, to tell my story? Pictures are also a great way to look at your business’s story from a yet another perspective. (7 Compelling Visualizations That Show The Power and Value of Maps)

Speaking of which: “…sales and marketing teams must be aligned.” Consider having a joint meeting between your sales and marketing teams frequently so they are in sync; and while at it, get them to develop a story together. (Closing the Gap: the Road to Quality Leads)

Here’s a good first step towards defining your personal brand. But don’t stop there. It’s the work of a lifetime. Bonus point: Develop your personal brand as a story! (Creative Personal Branding  – Find Your Brand in 4 Easy Steps)

Now that you have a story to tell, you might as well forget that you have one and focus on the stories that other people have to tell. If you remembered only one thing the next time you attended a networking meeting, this would be it!  (How To Open And Master The Art Of Conversation And Networking)

Leadership and Management

The problem today in management is not that there is not enough advice out there; it’s that there is too much. Judging by the number of books on sale at Amazon on the subject, there are over 100,000 theories on management and leadership. How do you pick (or create) the right one for you? Ask me the next time we meet! (70+ Free Resources For Becoming a Better Boss)

Consider this before you meet with your staff next time: “… ditch the chairs!” It could work especially well in meetings that you want to keep hyper-focused. But I think a good manager will also conduct meetings where things do get a little personal . When things get personal, we become engaged. (How to Get The Most Out Of Your Management Meetings)

Customer Service

“Focus on People, Not on Personas” and “Merge Product Development and Customer Development”: Among some nuggets of insight in this article. (Should You Listen to Your Customers’ Needs or Do They Even Know What They Really Want?)

LIFT (Legal, Insurance, Finance, Taxes), IT & HR

For the in-house IT management team, a company’s employees are its customers. So why are they not consulted for input in IT initiatives? (Why employee consultation matters with new IT projects)

Personal Productivity and Performance

There is only one reason why I have a to-do list (and I do have it), which is that it frees me up to do whatever I want to do, even if those things are not on my to-do list. But that’s me. Do you suffer from the dark side of the to-do lists? (Do Your To-Do Lists Damage Your Productivity?)

Thanks for reading. I will be back next week with more! Until then…

Wishing you a very Happy Success,
Bhavesh.

Is your business built around your people’s strengths? You can find out here by taking Business Health Check AQ. It’s free and comes with a strategy guide to help you leverage your people’s strengths and compensate for their weaknesses.
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